Business Process Outsourcing (BPO) in China

Business Process Outsourcing (BPO) allows companies delegate non-core business functions to specialized third-party providers. Our services for BPO in China encompass human resources, information technology, customer support, and back-office operations.

BPO in China allows foreign companies to leverage the country’s competitive advantages while maintaining operational flexibility and complying with local regulations.

China’s labor market offers three key solutions for flexible workforce management:

  1. Business Process Outsourcing (BPO) – End-to-end outsourcing of non-core functions (IT, HR, customer service).
  2. Employer of Record (EOR) – Permanent hiring without a local entity (full compliance included).
  3. Labor Dispatch China (劳务派遣) – Temporary staffing for project-based or seasonal needs (10% cap applies).

How BPO in China works

Assessment and market research

We analyze your workforce needs and challenges to determine whether labor dispatch, EOR, or BPO in China best aligns with your operational goals.

Compliance review

We ensure your staffing model complies with China’s regulations, including labor dispatch caps (10% rule) and permitted use cases across industries.

Implementation

We connect you with trusted partners and help establish a compliant employment framework, from BPO setups to dispatch agreements.

Regulatory audit

Post-implementation, we audit your staffing structure to identify compliance gaps and optimize your workforce strategy.

What Business Process Outsourcing (BPO) in China brings you

Navigate regulatory complexities

Ensuring full compliance with China’s labor dispatch laws while meeting your workforce needs.

Optimize workforce flexibility

Scale workforce capacity efficiently in response to project demands and market shifts.

Improve operational efficiency

Streamline staffing processes to reduce administrative burdens while maintaining workforce quality and gain cost predictability.

Business Process Outsourcing (BPO) in China's related services and methodologies