implementation of chatbots in China

Daxue Talks 71: Operating chatbots in China: Implementation, limitations, and mistakes

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Our guest Aurelien Rigart, Vice President and partner at IT Consultis, tells us the details of implementing operating chatbots in China. He also touches upon private traffic and CRM when it comes to segmenting users.

Jump to questions:

  • 0:54: How do you implement chatbots on your mini-program, website, or platforms like Taobao or JD?
  • 3:22: What software is required to implement a chatbot in China? Is it implemented with the help of existing software? Also, what are the limitations of chatbots? In the past over the last three years we overestimated the intelligence of chatbots, how is it now?
  • 6:49: What are the main mistakes you have witnessed from companies developing a website in China?


Daxue Talks is a show powered by daxue consulting, a china-based strategic market research company founded in 2010! With Daxue Talks, you will stay up to date with all the latest business updates in China.

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